Privacy Policy
Last updated: November 13, 2026
Taiwen Group respects the privacy of buyers, suppliers and website visitors. This policy explains how information submitted through this website is used.
Information We Collect
We may collect your name, business email, phone or WhatsApp number, company details, destination, product requirements and any files or specifications you choose to provide. Basic technical logs may be processed for security and website operation.
How We Use Information
- Respond to inquiries and prepare product configurations or quotations.
- Coordinate orders, documentation, logistics and after-sales communication.
- Maintain website security, prevent abuse and measure legitimate inquiry performance.
- Meet applicable legal, accounting and export-record obligations.
Advertising and Analytics
We may use analytics and Google Ads measurement to understand website visits and legitimate lead conversions. Where required, non-essential cookies or similar technologies will be used subject to the appropriate consent controls. We do not treat a button click as a successfully submitted inquiry.
Sharing and Retention
Information may be shared with relevant manufacturing, inspection, logistics, hosting or communication providers only as needed for the inquiry or order. We do not sell inquiry details. Records are retained only as long as reasonably required for business, legal and security purposes.
Your Choices
You may request access, correction or deletion of your inquiry information, subject to applicable record-keeping requirements. You may also ask us to stop non-essential communications.
Contact
For privacy questions, email inquiry@taiwengroup.com or contact Taiwen Group, Shanghai, China.